Shipping policy

Shipping Policy

Thank you for shopping with ClutchÉra.

Processing Time

• Orders are processed within 1–3 business days after payment is received.

• Orders are not processed or shipped on weekends or public holidays.

Shipping Rates

• Standard shipping within Australia is $10.

• Free local pickup is available in Bankstown, NSW.

• Shipping costs are displayed at checkout before payment.

Delivery Times

• Standard delivery within Australia typically takes 2–8 business days.

• Delivery times may vary depending on your location and carrier delays.

Order Tracking

• Tracking information will be provided where available once your order has been shipped.

Shipping Responsibility

• Once your order has been dispatched from our side, ClutchÉra is not responsible for delays, lost parcels, or delivery issues caused by the shipping carrier.

• Customers are responsible for providing the correct shipping address at checkout.

• ClutchÉra is not responsible for orders delivered to an incorrect address provided by the customer.

Contact Us

• For any shipping enquiries, please contact us at: mailto:Clutchera@hotmail.com